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Privacy Policy

Effective Date: Jan 2025

1. Introduction

Yolo Coco ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website or services.

2. Data Controller Information

Yolo Coco is operated by Ricagency, a company registered in France (Reg. No. 878 735 398). If you have any questions about this Privacy Policy, you can contact us at:

3. Information We Collect

We collect and process the following types of personal data:

  • Personal Identifiers: Name and email address (for account creation, communication, and service provision).
  • Payment Information: Processed securely via third-party payment providers; we do not store or have access to full payment details.
  • Cookies & Tracking Data: Used to enhance user experience and analyze website traffic.
  • Other Voluntary Information: Information provided by you when contacting customer support.
  • User-Generated Content (UGC): Any content submitted by users, including reviews, comments, or posts. By submitting UGC, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display such content for promotional and operational purposes.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To provide and manage your subscription and services.
  • Legitimate Interests: To improve our services and communicate with users.
  • Legal Obligations: To comply with applicable laws and regulations.
  • Consent: Where required, such as for marketing emails.

5. How We Use Your Data

We use your data for the following purposes:

  • To provide and manage your account and subscription.
  • To communicate service updates and promotions.
  • To analyze website performance and improve user experience.
  • To comply with legal and regulatory requirements.

6. Data Sharing & Third-Party Processors

We do not sell, rent, or trade your personal data. However, we may share information with:

  • Payment Processors: To handle transactions securely.
  • Legal Authorities: If required to comply with legal obligations.
  • Service Providers: To assist in website hosting, analytics, and customer support.
  • Selected Third Parties: We may share limited data with trusted third parties for service enhancement, fraud prevention, or marketing purposes, subject to strict data protection agreements.

7. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure adequate protection through legally approved mechanisms, such as Standard Contractual Clauses.

8. Data Retention

We retain your data only as long as necessary to fulfill our services and legal obligations. You may request deletion of your data, subject to legal and regulatory constraints.

9. Your Rights Under GDPR

If you are located in the European Union, you have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Request correction of inaccurate data.
  • Right to Erasure: Request deletion of your data under certain conditions.
  • Right to Restrict Processing: Request limitation of data use.
  • Right to Data Portability: Request transfer of your data to another provider.
  • Right to Object: Object to certain processing activities.

To exercise these rights, contact us at contact@yolo-coco.com.

10. Cookies & Tracking Technologies

We use cookies and tracking technologies for website functionality and analytics. Users can manage cookie preferences through their browser settings.

11. Security Measures

We implement industry-standard security measures to protect your personal data. However, no method of data transmission is 100% secure.

12. User-Generated Content (UGC) Policy

Users who submit content such as reviews, comments, or posts agree that:

  • They have the legal right to share such content.
  • They grant Yolo Coco a non-exclusive, worldwide, royalty-free license to use, modify, and display the content for marketing and operational purposes.
  • Content that is offensive, illegal, or infringes on third-party rights may be removed at our discretion.

13. Changes to This Privacy Policy

We may update this policy periodically. Continued use of our services after updates constitutes acceptance of the revised policy.

For any questions regarding this Privacy Policy, contact us at contact@yolo-coco.com.

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